CUGE’s revised policy on Course Withdrawal and Replacement

Please be informed that CUGE will be revising our policy on Course Withdrawal and Replacement to ensure better utilization of training places. 

With effect from 1^st April 2025, any course withdrawal request must be submitted to CUGE at least 14 calendar days before the course start date, to qualify for full course fee refund. 

For any learner replacement request related to Non-WSQ Courses, it must be submitted at least 14 calendar days before course start date. Please note that there will be no replacement for WSQ Courses due to SSG’s course subsidy requirements – we will require a withdrawal request followed by new registration.